Plans and Billing
Organization plans, what you pay for, how to pay and what happens when a plan ends.
Organization plans
Organizations have their own plans, separate from any treasurer's personal plan; neither ever pays for the other's groups. Organization Free is for up to 2 treasurers and 2 groups. Organization and Organization Plus are priced per treasurer: a person who runs at least one of your groups. Admins and members are free, and an admin who also runs a group counts once. The price per treasurer is lower past the 10th and the 50th, and at least 3 are billed. See current prices on the For Organizations page.
A treasurer on the free personal plan can still export your groups when your plan includes exports.
Billing page
Billing (needs the Billing right) shows your plan, its end date, and usage against each limit. Choose a plan and how many treasurers it covers, monthly, yearly or for 2 years, and pay by M-PESA(a prompt to the phone you enter), by card, or ask for an invoice. Invoices are in the organization's name; download each as a PDF.
An invoice is emailed to your billing admins and billing contacts. Pay it within 14 days by bank transfer or cheque (quote the invoice number), or by M-PESA Paybill with your customer number. Your plan starts when it is paid.
When you add a treasurer beyond those your plan covers, you are invoiced for them for the rest of the period; they can start straight away. Anyone who stops running a group drops off at your next renewal.
Limits
- New groups and admins stop at the plan's limit until you upgrade. New treasurers wait only while an invoice for added treasurers is overdue.
- Contributions never stop at the monthly limit: approvals keep working, and your billing admins are told at 80% and 100%.
When a plan ends
- Super admins and billing admins are reminded 7, 3 and 1 days before a trial ends, and told when a plan ends.
- After it ends, everything keeps working for a 14-day grace period.
- Then the organization becomes read-only: everyone can still view, report and download, but nothing new is recorded or approved until a plan is paid. Paying makes it active again straight away.