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Organizations
Privacy And Support

Privacy, Support and Closing

Who sees what, how Kapuletu support helps, and leaving.

BeginnerTreasurer

Who sees what

  • Super admins and admins see every group, its contributions and contributors.
  • Treasurers see only the groups they run.
  • Contributors see only the public page of a group, if it is shared, which never shows phone numbers or payees.

When Kapuletu support looks

Only for a support request raised by someone in your organization, a support agent may open read-only access to your records for 60 minutes. Your admins get an email when it opens, and every group they look at is in your activity log, marked Kapuletu support.

Leaving Kapuletu

Download everything from Reports first. Then ask support to close the organization. Nobody can work in a closed organization; its data is kept for a year in case you need it, then removed from view.